rocketcases

Returns

  • My case broke, what should I do?
  • Please contact us and let us know what happened!
  • Do you accept exchanges?
  • Unfortunately, we do not accept any exchanges on orders at this time.
  • What if my case has a defect?
  • If you receive a case with any type of defect, please contact us as soon as possible.
  • Return Processing
  • We accept returns within 14 days of you receiving your case. The case must be in original condition with packaging. If you wish to return a product, please take the following steps:
    1. Mail the case with packaging in original condition to:
      Rocketcases, Inc. Attn: Returns
      Order# (YOUR ORDER NUMBER HERE)
      170-422 Richards St
      Vancouver, BC
      Canada
      V6B 2Z4
    2. Once the package has been received by us, we will refund the entire purchase cost and notify you via email.
    3. You will be responsible for any shipping charges.
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