rocketcases

Frequently Asked Questions

  • Do you offer a guarantee?
  • You bet! We offer a 100% satisfaction gaurantee on all our cases. We want you to be proud to wear a Rocketcase.
  • How secure is your site?
  • Very secure. We use 128-bit encryption to keep your personal information safe. Click the lock icon in your browser to find out more.
  • Why don't you have more cases?
  • We design what we think are the best cases and eliminate all the junk. We believe in quality, uniqueness and style.
  • How can we contact you?
  • There are a bunch of great ways to get in touch! Check out our contact page.
  • What currency are your prices?
  • Our prices are currently in US dollars (USD). We're trying to convert to pickled herrings, but it hasn't quite caught on yet.
  • Do you accept returns?
  • We accept all returns in their original packaging within 14 days of receiving your order.
    Find out more.
  • How much does shipping cost?
  • Shipping is FREE if you buy two or more cases, otherwise it costs only $3.99 to anywhere in the world! Can you get much better than that? We doubt it, and we checked.
  • How long does shipping take?
  • Depending on where you live, shipping normally takes 3 business days. Add a few more days if you live in a hidden city under the sea.
  • Where do you ship from?
  • Our warehouse, fulfillment and shipping facilities are located in Sparks, NV, USA.
  • Where do you ship to?
  • If you can get there by train, plane, or automobile, we can ship to you. Except to the moon; we're working on that — give us a couple more months.
  • Do I get a tracking number?
  • Tracking numbers are currently only available for domestic orders within the USA. The tracking number and link will be available in your shipping confirmation email.